Return Policy

Return requests must be submitted within the return period(s) listed below:

* Original Artwork: fourteen (14) calendar days from the date of delivery

Return requests received outside the stated return period(s) will not be accepted.

Return shipments must be arranged through Art by The Fauna Place and shipped in their original packaging (including all accompanying certificates received with the order)

We are responsible for return shipping costs unless otherwise stated.

Refunds will be processed back to the original form of payment once the artist receives the artwork.

All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD.

Special Collection, Personalized Order, framed/matted Open custom artwork, and eGift Cards are FINAL SALE and not eligible for returns.

Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase.

To start a Return Request,

please use the Contact Us email: info@thefaunaplace.com